Monique, a dedicated member of the NPAA Victoria branch, recently confronted serious allegations related to breach of conduct and patient confidentiality.
Allegations including breaching patient confidentiality by accessing a friend's medical file. Such allegations not only threatened her professional reputation but also posed significant implications for her career and standing within the healthcare facility.
Due to the complexity of these accusations Monique reached out to NPAA for assistance.
After thorough investigation and deliberation, it was determined that not all allegations against Monique could be substantiated. Monique acknowledged one specific allegation, demonstrating accountability and a willingness to address concerns raised.
Monique’s assigned case manager stepped in to support her by drafting a comprehensive response to the allegations and providing guidance and representation in meetings with HR and her Nurse Unit Manager.
As a result of NPAA's advocacy Monique received a first and final warning, which will remain on file for 18 months. An outcome that could have been more severe, possibly leading to termination.
How is the NPAA so effective in defending members during workplace issues and disputes? Our experienced and professional case managers use our unique RED™ case resolution system.
Why is the NPAA different? We believe that real change in healthcare STARTS with empowering frontline nurses, not bureaucrats.
If you are a member of NPAA and need assistance with a workplace issue, please submit a member support ticket on your dashboard, or contact us at 1300 263 374 - hotline@npaa.asn.au
To find out more about NPAA and become protected today visit: npaa.redunion.com.au/join
The name of the member in this article has been changed for confidentiality reasons.