Thank you to every midwife and nurse who did our WA violence survey or spoke with us. Your stories are now in front of the people who can fix this.
On 23 October we wrote to Jeffrey Williams, Executive Director of the Women and Newborn Health Service, about violence at King Edward Memorial Hospital. More of our survey responses came from KEMH than from any other hospital. Health Minister Meredith Hammat and Director General Dr Shirley Bowen were copied in.
The survey
Being verbally abused, spat on, bitten or urinated on is not part of the job.
In their own words
“I was threatened and spat on by a patient and then offered to go to the carpark to fight.”
KEMH staff member
“We have objects thrown at us, spat at, pushed… We would get penalised for refusing to care for an abusive patient.”
KEMH staff member
“Constantly exposed to shouting and threats from patients and support people, but expected to continue caring for these patients and treating them with kindness and respect.”
KEMH staff member
“Multiple verbal threats. Swearing for hours on end. One colleague so traumatised she has been off work.”
KEMH staff member
Context
KEMH is the state’s tertiary maternity hospital. It cares for women withdrawing from drugs and alcohol, women with serious mental illness, and women from prison admitted before birth. Many stay for weeks. Midwives carry a duty of care to the mother and the unborn baby, so a violent but medically stable woman is rarely discharged. Staff are left to absorb the risk.
A midwife caring for four women and their babies is caring for eight people.
Yet WA’s Nurse/Midwife to Patient Ratios Policy is silent on whether babies count.
Our letter
The rules
The Preventing and Managing Workplace Violence and Aggression Policy (MP 0159/21) requires health services to ensure an appropriate security presence in high risk areas, to encourage and support workers to report assaults and serious threats to WA Police, to record a patient’s risk of aggression in their medical record, and to conduct risk assessments in consultation with workers.
Our members’ experience at KEMH suggests these requirements are not being met.
Mr Williams replied the same day to say he looks forward to responding. A quick reply like that is not the norm, but regardless we look forward to working with him to make KEMH safer for you and your patients.
We have asked for a written response within 14 days. NPAWA will provide an update when it arrives.
Zero tolerance has to mean more than a poster on the wall.
Photo: Calistemon, CC BY-SA 4.0, via Wikimedia Commons.